TERMS & CONDITIONS
Multiplier Terms & Conditions & Service Agreement
Company: DJWP Holdings Inc. d/b/a The Cash Flow Multipliers (“Company,” “we,” “our”)
Website: thecashflowmultipliers.com
Services: Eva AI Assistant, Community Hub, Momentum, Scale, Client-Branded Community, Everything Bagel, and the Multiplier Referral ProgramBy making payment for services, or by participating in the Referral Program, you (“Client,” “Referral Partner,” or “User”) agree to be bound by this Agreement. Your effective date begins upon payment for services or activation of your Referral Partner account, whichever occurs first.
1. General Terms of Use
You must be 18+ to use our services or participate in the Referral Program.
You agree to provide accurate information at all times.
You may not use our services for unlawful purposes.
We reserve the right to modify, suspend, or terminate services at our discretion.
2. Services (Eva & Packages)
Standard services: Eva AI Assistant and other packages (Community Hub, Momentum, Scale, Client-Branded Community, Everything Bagel) are provided as SaaS (“Software as a Service”).
Customization: Any feature requiring new builds, integrations, or reprogramming is a custom job and will be quoted separately.
Timelines: Delivery of custom work depends on complexity, approvals, and client responsiveness.
Pricing rights: The Company may adjust service pricing, referral commissions, and available packages at any time.
Sponsors: Silver and Gold Sponsors subsidize free trials and One-Time Offer (OTO) upgrade pricing. Sponsor pools are limited (20 OTO upgrades/month).
3. Payments & Flow-Through Charges
Services include an upfront setup fee and a recurring monthly subscription.
Clients must keep a valid card on file in their subscription wallet for automatic billing of subscriptions and flow-through charges (calls, SMS, WhatsApp, webchat).
All payments are final and non-refundable once setup begins.
Failed payments may result in suspension of service until resolved.
4. Cancellations
All subscriptions are month-to-month unless specified.
Cancellation must be submitted in writing to a live (non-bot) team member.
Clients are responsible for exporting their data before cancellation.
Failure to cancel in writing will result in continued billing.
5. Referral Program
Commissions:
Multiplier (1–49 customers): 25% upfront + 25% recurring
Multiplier Pro (50–100 customers): 30% upfront + 30% recurring
Multiplier X (101+ customers): 35% upfront + 35% recurring
Applies to setup fees, monthly subscriptions, and ongoing retainers.
Referral Perks:
Every Eva customer is automatically a Referral Partner.
Recognition badges + shoutouts in community.
Weekly customer calls + referral huddles.
Advanced training unlocked at Pro tier.
VIP strategy calls + exclusive training at X tier.
Activity Requirement:
At least 1 referral every 6 months is required to remain “active.”
Inactive partners lose referral tracking and eligibility for new commissions, but keep recurring payouts on past referrals.
Termination for Cause:
Fraud, abuse, misrepresentation, or violations result in immediate termination and forfeiture of unpaid commissions.
Payouts:
Monthly via PayPal, NET-15, with a $100 minimum.
Refunds/chargebacks void commissions.
Tracking:
365-day cookie window (last click attribution).
Referrals must use their unique link.
Ownership of Contacts:
All contacts, leads, and customers generated are the property of the Company.
Marketing Rules:
No spam or unsolicited bulk email.
No misleading claims or false advertising.
No bidding on branded keywords (“Eva,” “Cash Flow Multipliers”).
No cookie stuffing, incentivized clicks, or self-referrals.
6. Client & Referral Partner Responsibilities
Users are responsible for lawful use of Eva and compliance with marketing laws (Do Not Call, spam, privacy).
Misuse or violations causing harm to the Company will result in liability for damages.
Users agree to hold the Company harmless for outcomes generated by use of services.
7. Intellectual Property
The Company retains ownership of backend AI, workflows, and systems.
Clients own their bot’s name, collected data, and custom media created for their business.
Referral Partners may use provided marketing assets but may not misrepresent the Company.
8. Confidentiality
Both parties agree to treat proprietary workflows, pricing, and data as confidential.
NDA obligations survive termination.
9. Liability & Indemnity
No guarantees of specific results (sales, ROI, income).
Users assume full responsibility for outcomes.
Maximum liability limited to:
Service fees paid in the last 90 days (clients), or
Unpaid commissions owed (referrals).
Misuse or illegal activity that harms the Company results in indemnity for damages, fines, or costs.
10. Privacy & Data
We collect and process client data (contact, usage, technical metadata) to deliver services.
Data is encrypted in transit (TLS ≥1.2) and at rest (AES-256).
Vendors include: GoHighLevel/LeadConnector, Twilio, Stripe.
Card data is handled only by Stripe (PCI DSS Level 1).
SMS/voice consent (A2P) is required; opt-out supported.
Data retention: 30 days after cancellation, then deletion.
Users may access, correct, or request deletion of data in compliance with GDPR/CCPA where applicable.
11. Service Availability / Force Majeure
We do not guarantee uninterrupted service.
We are not liable for outages caused by events outside our control.
12. Governing Law & Disputes
Governed by the laws of Ontario, Canada.
Disputes resolved by good faith negotiation (30 days), then binding arbitration in Ontario unless agreed otherwise.
13. Severability
If any clause is found invalid, the rest remain in effect.
14. Entire Agreement
This Agreement supersedes prior agreements or understandings.
15. Modifications
The Company may update these Terms at any time. Clients and Referral Partners will be notified of material changes.
16. Acceptance
By making payment for services or participating in the Referral Program, you acknowledge acceptance of this Agreement.